Frequently Ask Questions
Below are frequently asked questions, you may find the answer for yourself.
Shipping
Bengol Root Online Shop offers a variety of fashion accessories, handmade products, lifestyle items, and selected trendy products with quality assurance.
Delivery usually takes 3–4 working days inside Dhaka and 5–7 working days outside Dhaka.
Payment
We accept Cash on Delivery (COD), Mobile Banking (bKash, Nagad, Rocket), and Bank Transfer.
Delivery charges depend on location and will be confirmed during order confirmation.
No, Bengol Root maintains transparent pricing. There are no hidden charges.
Order & Returns
You can place an order through our website, Facebook page inbox, or WhatsApp by providing product details, name, address, and contact number.
Whatsapp Number: +8801897-988683
Facebook Page:
Yes, products can be exchanged if there is any damage or wrong item delivery. Customers must inform us within 24 hours after receiving the product.
Yes, we prioritize quality and authenticity. Many of our products are handmade and carefully selected.
Yes, we accept bulk and wholesale orders. Please contact us directly for special pricing.
Customer Support
You can contact us via Facebook Messenger, WhatsApp, or email for any support or queries.
